Delivery and Returns

Delivery Methods & Rates

Delivery costs will be displayed on the checkout page of the Website.

Delivery Option: Standard Delivery

Estimated Delivery Time: 3-5 working days

Refunds and Returns

Should you make an error when ordering online, MargreteGotye will gladly exchange your Product for the Product you intended to purchase. The returned item must be unopened and in its original saleable condition. You are responsible for the shipping and additional postage charges.

All Products must be returned to: , 84A Lamb’s Conduit Street, London, WC1N3LT. You are responsible for the shipping costs incurred when sending the Products back to MargreteGotye.

Should a Product be damaged while it is being shipped to you or in the event that you react to a product, MargreteGotye will provide you with a full refund or exchange. Return postage will be refunded in case of damaged, defective or incorrectly sent Products and a refund will be issued through the method used for payment.

Please retain your postal receipt until you are certain your parcel has been safely received by MargreteGotye. We may need to see this if we fail to receive your package.